Known Browser Issues:

GOOGLE CHROME

E-mail Links Are Not Opening

Chrome handles the e-mail links in different way. Here is how to fix the issue:

  • From within Google Chrome go to chrome://settings/handlers. It should be empty for anything gmail related.
  • Go to gmail.com in the same browser window. (Type the link in the browser address bar and hit enter.)
  • Sign in if necessary.  Then look to see the following symbol by the star bookmark button in the address bar.
 
Screen Shot 2016-11-01 at 2.11.03 PM.png
 
  • Click on it and you should see…
 
 
  • Click on Allow and then hit Done.
 
Screen Shot 2016-11-01 at 2.05.48 PM.png
 
  • Go to chrome://settings/handlers. Now it should look like:
 
 
  • All Done!